Do you offer any discounts?
If you provide 100% prepayment of the order you get 2% discount for this order. If order amount exceeds 10000 USD you get 3% discount for this order. For long-term cooperation we have a loyalty program. If quotes on your territory are reached you get a discount for all orders: 3-5-7% from year to year. Discounts do not apply to dresses with changes.
How do I choose the best range for the shop / how not to make a mistake with the choice of range?
Your manager will be happy to send you a list of bestsellers, which is constantly updated. We also advise you to choose models and styles according to the most popular requests from your brides. Each region has its own requirements according to cultural, climatic or religious characteristics. Please consider this fact to choose the most successful and diverse range for your shop. After all, the successful sale of the brand's collection in your studio will depend on it.
Can I order 1 dress to try the quality?
We strive to use only the highest quality materials, the best available on the market. You can order 1 dress with a retail price.
Can I get your samples (for a trunk show) before placing an order (to see if your dresses are in demand / to see the quality of the dresses)?
Dresses of our brand receive positive reviews, and we constantly receive requests for them from brides in your area. We strive to use only the highest quality materials, the best available on the market. We are unable to send you samples, as all of our free samples at the moment are are traveling in Europe and the United States for a trunk show among the company's existing partners. Your manager is always ready to provide you with all the additional information or dispel all your doubts before placing your first order (provide you with additional photos or videos of real dresses or lace quality).
Can you send me fabric samples before I order the dress?
We try to use only the finest materials available on the market. We do not provide samples of our fabrics at the moment.
Jakie są gwarancje jakości?
Sukienka przechodzi wiele kontroli jakości na każdym etapie produkcji przez różnych specjalistów i krawców, nie pozostawiając miejsca na błąd i gwarantując jakość produktu końcowego. Najpierw sukienka jest sprawdzana podczas całego procesu produkcji, następnie po jej uszyciu i jeszcze raz po dodaniu wszystkich ozdób. Suknia jest ostatecznie sprawdzana przez inny zespół w naszym głównym centrum podczas ostatnich kontroli jakości przed wysłaniem jej do panny młodej. Używamy tylko najwyższej jakości materiałów, najlepszych dostępnych na rynku, a kunszt wykonania odpowiada najsurowszym europejskim standardom.
Why is delivery so expensive? Why is the delivery of one dress so expensive? Why is delivery cheaper in others?
OKSANA MUKHA is not a carrier, we work with transport companies and inform you of the cost of delivery according to the carrier's tariffs at the moment, which depend on the size of the box, weight and destination.
We do not know which companies other brands send you goods with but we try to work with the most reliable carriers, at the rates of which we inform you of the cost of delivery. The price of the dress from OKSANA MUKHA is clean and does not contain additional surcharges for transport or packaging, which is why, according to the company's rules, we consider it more appropriate to calculate the cost of delivery separately and not include it in the price of the goods.
Do I have to pay the customs duties in my country?
OKSANA MUKHA doesn’t take any responsibility for the custom duty charges at your destination. Please contact your local authorities or brocker to get more informationabout additional import duties or VAT.Your manager will provide you with an application with all possible ways of shipping to your country to find the most profitable for you. (there is a separate application with all the methods of sending)