What shipping methods do you offer?
OKSANA MUKHA cooperates with the world's leading shipping companies to ensure that your dress is delivered to you safely and on time!
We currently offer the following shipping methods:
DHL express
What payment methods do you accept?
The seller accepts the following payment methods:
bank transfer;
payment by card online (Visa, Mastercard);
PayPal; LiqPay; Fondy
How long does it take to order a dress?
The minimum time for ordering a dress is 3 months for a wedding dress and 2 months for an evening dress. We recommend make an order at least six months before the celebration.
Can I see real pictures of the dresses?
All the photos you see on our website are real with real dresses sewn for photo shoots. If you want to see dresses on the real brides, write to us at retail@oksana-mukha.com.
Do you have real photos of your clients that I can view?
Yes, you can view photos of our lovely brides who have kindly shared their photos in our dresses with us in the Real Bride section on our official website.
Where are you based?
The factory is located in Lviv (Ukraine) and carries out a full cycle of work on the manufacture of products.
How much will the delivery cost?
OKSANA MUKHA provides free shipping to most regions and countries. However, delivery to certain continents may vary by region. For more information contact us at retail@oksana-mukha.com.
Is the sewing of a dress according to my individual measurements (to order) paid additionally?
Yes, the sewing a dress of a non-standard size is paid additionally, according to the developed calculations.
Can I make changes to my order?
To make changes to your order, please contact us at retail@oksana-mukha.com.
How to order a wedding dress if I am planning to lose weight?
You can reserve the dress you want to wear to the wedding and when you are ready to provide us with your final measurements, simply send them to your manager at retail@oksana-mukha.com. Please note that all your measurements must be sent at least 3 months before the wedding day so that your dress is ready in time for your special day.