Do I have to pay the customs duties in my country?
OKSANA MUKHA doesn’t take any responsibility for the custom duty charges at your destination. Please contact your local authorities or brocker to get more informationabout additional import duties or VAT.Your manager will provide you with an application with all possible ways of shipping to your country to find the most profitable for you. (there is a separate application with all the methods of sending)
Каковы гарантии качества?
Платье проходит многократную проверку качества на каждом этапе производства различными специалистами, что не оставляет места для ошибки и гарантирует качество конечного продукта. Сначала платье проверяется на протяжении всего процесса производства, затем после того, как оно сшито, и еще раз после того, как добавлены все украшения. В конце концов, платье проверяется другой командой в нашем главном центре во время последней проверки качества перед отправкой невесте. Мы используем только самые качественные материалы, лучшие из доступных на рынке, а мастерство соответствует самым строгим европейским стандартам.
Do you offer any discounts?
If you provide 100% prepayment of the order you get 2% discount for this order. If order amount exceeds 10000 USD you get 3% discount for this order. For long-term cooperation we have a loyalty program. If quotes on your territory are reached you get a discount for all orders: 3-5-7% from year to year. Discounts do not apply to dresses with changes.
Can I order less than 7 items?
7 items is a rule to get a possibility to buy with a wholesale price. The minimum of 7 units is optimal amount for presenting the brand among the range of other dresses in the shop, this is the number that can contain a variety of silhouettes and price ranges for different clients. It allows us to clearly understand that the shop has a sufficient number of our dresses and we can send any bride who leaves a request on our website, or calls us to you and to know that the bride will find her dream dress in your shop. Otherwise, we reserve the right to take an order from the bride directly, if you do not have any similar dress. It is also the main sign of of the territory protection for you, otherwise the company remains open to partnership seek in your area.
Can I order 1 dress to try the quality?
We strive to use only the highest quality materials, the best available on the market. You can order 1 dress with a retail price.
Are the standard sizes true or smaller / larger?
OKSANA MUKHA like every seller, has its own size chart. To be sure which size to choose, compare your measurements with the measurements shown in our “Size Chart” on each cm page of each dress.
How often new collections are produced?
Once a year.
What kind of information and advertising support is provided by the manufacturer to its partners?
Each our partner is provided with printed and electronic catalogs, access to photos and videos from shootings and shows; contact details of the partner are published on our official website, upon request we provide a certificate of an official representative. We guarantee territory protection, support in participation in local exhibitions organization, regular promotional offers and support in social medias.
How to start a partnership?
Please contact our sales department by filling out the form for prospective partners (Become a partner).